Good service, environment and location

Food good privacy also good environment room also nice and WiFi good speed. Overall hotel good and excellent, for future maintain and more better safety, good ballroom for function also I give 10 for this hotel.

Value For Money

No Qualms recommending to friends. Welcoming cold towel and drinks a refreshing start. Access to executive lounge which comes with good finger food with beer and wine. For the hotel rate it’s excellent value for money

Good Hotel

Good location, good services. Staffs are friendly. This is my 2nd stay in this hotel for my work trip and was surprised and appreciated that the management team actually wrote a welcome back card with some small gifts.

Good service

The staff are so nice and smile all the way. The breakfast are delicious and with many options. the room is big. Best hotel I stayed in Penang. And this’s my third time I stayed here. Recommend it to you all.

A short sweet stay!

AMAZED! Truly amazed! The hotel is located at Jalan Icon City. That place is a street with many many types of food and services. The hotel is every more superb than that. The staff gave excellent service from check in to check out. The pillows, you can select. There are 5 types of pillows offered with different function. Pearl pillow, Ginkgo pillow, Microlatex pillow and etc. Already so amazed with it. Welcome drinks given, free mini bar, free parking. It comes with gym facilities, swimming pool, sauna room and etc. Everything is perfect and luxury that we refused to leave!!! We will definitely visit again!

Pleasant Stay

Second time to visit this hotel. We had a very nice experience during our stay. Cold towel with welcome drink upon check in, welcome card with some candy inside the room, everything was very thoughtful. 🙂 all the staff was very friendly and polite. We will definitely come back to stay here again for our next visit.

Best Value

“One of the best hotels I’ve been to. Service is excellent from the minute I checked in until the day I left. The welcome drink was certainly a welcome addition to their service. The contemporary room I stayed in was excellent – honestly didn’t expect much but was very pleased to note they had excellent pillows, strong WiFi, and a comfy single seater sofa for reading. Room had great decor and the cleaning service was immaculate. Lots of food and drinking options in the Icon City area if you don’t want to venture far. If I’m ever back in Bukit Mertajam for any reason, I’d probably stay here again.”

Excellent Hotel

“This is a rather new hotel in Bukit Mertajam situated near Auto-City Juru with easy access to both Butterworth and BM. Check-in was a breeze and staff were friendly. There’s ample parking space available at the hotel. There are also many restaurants and cafes around the hotel.

Everything is new in the room so they look perfect. Room is clean, spacious and bathroom amenities are provided. Do note the room does not have a wardrobe but only a rack to hang your clothes…”